Shipping Policy

All Products at The Suga Shoppe are meticulously handcrafted, packaged, and shipped within our specified processing timeframe. Once your order is ready and handed over to the shipping carrier, you will receive a tracking number via email. **Shipping Responsibility** The Suga Shoppe takes pride in preparing and shipping your order. However, once a package is and scanned by USPS, ownership and responsibility for the shipment transfer to the carrier. Please note that cannot control factors such as USPS delivery times, shipping delays, routing issues, lost or stolen packages, damaged packages during transit, or incorrect deliveries by the carrier While we are always happy to assist you by providing shipment information and guidance, we cannot guarantee carrier performance once the package leaves our facility. **Lost, Delayed, or Missing Packages** If your tracking information shows that your package is lost, delayed, missing, or marked as delivered but cannot be found, you will need to file a claim directly with USPS.