Refund Policy

At The Suga Shoppe, all sales are final. Once your order has been shipped and accepted by USPS, we are no longer responsible for delays, lost packages, stolen packages, damaged packages, or delivery issues.

If you experience a shipping issue, you must contact USPS directly and file a claim or Missing Mail Request using your tracking number.

Please ensure your shipping address is entered correctly at checkout, as we are not responsible for orders shipped to incorrect addresses provided by the customer.

Thank you for supporting our small business and understanding that shipping carrier issues are outside of our control.